What's new in Miali: rebook lists, lookbooks, friend rewards and more

Most of your money comes from regulars, and most new clients come from your WhatsApp status, your stories and the people your clients tell. This month's updates are built around exactly that: getting regulars back on time, giving you something worth posting, and rewarding clients who bring friends.

Here's what's new and where to find it.

A rebook list on your home screen

Miali already knew each client's usual gap between visits. Now it does something with it every day.

Today's rebooks lists the clients who are due, most overdue first. Each one has a Message button that opens WhatsApp with the message already written, for example: "Hi Amina, your lash fill is due. Book a time that suits you", plus a link that opens straight into booking that service. Five clients take about two minutes.

Once you've messaged someone, they drop off the list for a month, and Miali won't send you a separate reminder about them in the meantime.

"Book your next visit" after every visit

When you mark a visit done, clients who left an email get a short thank-you with a Book your next visit button for the same service. Walk-ins who leave an email get it too. If the service has aftercare notes, they're included.

And when a visit ends, the rebooking options for a regular now start from their own usual gap, not a fixed 4, 6 or 8 weeks.

Inspo photos from your clients

Clients can now add up to 3 inspiration photos to their booking: straight after booking, or any time before the visit from their booking link. You'll see them when you open the appointment. No more scrolling back through DMs to find "the one I sent you".

A lookbook for each service

Go to Studio → Portfolio and pick a service under each photo. On your booking page, each service then shows a small photo that opens its own lookbook. Clients choosing between a silk press and a blowout can see your silk presses.

Snap the result, post it with your link

When you complete a visit, tap Snap the result. The photo goes into that service's lookbook, and Share opens your phone's share sheet with the photo and a caption that includes your booking link, ready for your status or stories. Ask first if your client's face is in the shot.

Fill gaps with exact times

"Share your link" is easy to ignore. "I have time tomorrow 2pm to 5pm" isn't.

If you work alone, Today now shows Open time to fill whenever you have an hour or more free today or tomorrow, with a Share these times button. The afternoon alert about a quiet tomorrow names the free times too, and when a client cancels for today or tomorrow, the alert points you straight to them.

Ready-made posts for busy dates

A few weeks before Valentine's Day, Eid, the festive season and (where it falls in May) Mother's Day, Today shows a ready-made post so your slots fill early. In January, when things go quiet for most pros, it suggests a fresh-start post instead.

Bring-a-friend rewards

Word of mouth is how beauty businesses grow, so we've made it easy to reward it. In Clients → Rewards, add a loyalty discount and choose Bringing a friend. You decide the discount.

Your clients then see the offer after they book and in their visit emails, with their own link to share. When a friend books through it, the friend gets the discount on their first visit, and your client gets it once for each friend who comes in. Both show up as rewards when you complete the visit, like your other discounts.

A monthly goal

Rent, savings, a new chair: most pros have a number in mind each month. Set yours on Today, and you'll see what you've earned from visits marked done, plus what's already booked for the rest of the month. Your morning email shows it too.

Revenue you can check

Every screen now counts money the same way, from the price saved on each booking:

• Booked is what your appointments are worth, not counting cancellations or no-shows.
• Earned is what your completed visits brought in.

On the Free plan, tap Booked revenue in Reports to see it split into earned, still to come, and past visits not marked done yet. Today also shows how much came in through your booking page this month.

Smaller changes

• Your morning email now includes the week ahead at a glance.
• If you haven't opened Miali in a week, we stop sending the optional tips and nudges until you're back. You'll still hear about bookings, payments and anything a client is waiting on.
• Services are listed with the ones you edited most recently first.

Try it today

Open Miali, check Today's rebooks, and send the first message. If you're not on Miali yet, create your free booking page. It takes about five minutes, and there's no card needed.